Returns & Exchanges
Portuguese Flannel is committed to ensuring your satisfaction with our traditionally crafted garments. If you are not completely satisfied with your purchase, you may return or exchange your items within 14 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the garments are in unworn, unwashed condition.
Ship the Items
Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized courier location.
Receive Refund or Exchange
Once our workshop inspects the returned items, we will process your refund to the original payment method or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing